Orders are typically processed within 1–3 business days. Delivery times vary by location but most orders arrive within 5–12 business days after shipment.

Yes. Once your order ships, you’ll receive an email with a tracking link so you can follow your delivery.

Yes, we ship to many countries worldwide. Delivery times vary depending on customs and local carriers.

Yes. Returns may be requested within 30 days of delivery.

Items must be unused and in their original packaging to qualify.

Simply contact our support team with your order number and reason for return. We’ll provide instructions and the correct return address.

If your order hasn’t shipped yet, we may be able to update or cancel it. Contact us as soon as possible and we’ll do our best to help.

You can reach our support team anytime at nailsupport@sorellenails.com and we’ll be happy to assist.